You purchase a brand new gadget and it malfunctions practically out of the box. The retailer? They shrug, pointing to a nearly invisible “No Guarantee” buried deep within the fine print, trying to weasel their way out of any accountability. But can they even do that? A report from the Ministry of Consumer Affairs reveals a spike …
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A jaw dropping 42% of online shoppers will abandon their purchase if they spot something they do not like in a company’s terms and conditions. This is not mere speculation; an Invesp study makes abundantly clear how crucial carefully written terms are for every business. Now, what is the fallout when those terms are nowhere to be …
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Did you ever just gloss over the fine print at the bottom of a contract? A lot of people do. However, those seemingly insignificant phrases, especially ones like “Subject to Company Policy,” can actually have a massive impact on your rights as a customer. I remember reading a report from the Ministry of Consumer Affairs back in …
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The Indian consumer landscape has shifted, revealing a worrying 20% surge in complaints over a mere five years. This escalation, detailed in a 2019 report by the Ministry of Consumer Affairs, exposes a growing trend: businesses attempting to evade accountability through cleverly constructed disclaimer clauses. The pivotal question: can they truly succeed? I will dissect the legal …
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Imagine discovering a hidden fee buried in the fine print after you have already signed a contract. It feels like a punch to the gut. I have seen countless consumers blindsided by these clauses, especially in India, where consumer protection laws are still developing. The Ministry of Consumer Affairs reported a shocking 20% increase in consumer complaints …
Read more “Are Penalty Clauses Against Consumers Legally Enforceable?”
Did you know that nearly 40% of shoppers report feeling cornered into accepting terms and conditions they barely grasp? A 2023 report from the Federal Trade Commission reveals these agreements often contain clauses that heavily favor the business, leaving shoppers vulnerable. These documents, frequently dubbed consumer right agreements, demand a closer look. I have witnessed countless instances …
Ever feel like you have been lured into a deal by a flashy online ad, only to find yourself wrestling with a contract written in a language you barely understand? I know that feeling all too well. Digging around recently, I unearthed a 2019 report from the Ministry of Consumer Affairs, Food & Public Distribution. The …
Read more “What Happens When Contract Terms Contradict Advertisements?”
Get ready for a shock: although India has beefed up its consumer protection laws, many people do not realize they can challenge unfair terms in contracts. A Statista report indicates that only 47% of Indian residents regularly access the internet. That leaves a huge segment of the population in the dark about their consumer rights and how …
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Ever impulsively clicked “I agree” like I have? Brace yourself: A fresh study from SSRN indicates a meager 1% of us actually read those interminable terms and conditions. This begs the question: How legally sound are clickwrap and browsewrap agreements, those digital bouncers that govern so much of our online activity? Having spent years observing the legal landscape, I …
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almost one third of Indian shoppers, roughly 30%, feel pressured into buying extra stuff they did not even ask for when they are making a purchase. A report from the Financial Express back in 2022 shined a light on how many companies use these package deals to pad their bottom line, often with zero regard …
Read more “What Consumer Law Says About Forced Add-Ons and Bundled Services”