Consider this: online shopping scams worldwide cost consumers over $41 billion in 2023, as reported by Statista. The ease of online shopping and enticing prices can easily draw one in. I have been there. Remain vigilant though. Scam artists operate bogus websites designed to steal your money. If you fall victim to one of these schemes, …
Read more “Top Legal Options for Victims of Fake Websites and Fraudulent Sellers”
It is disheartening how prevalent online scams have become. The Statista Research Department reported that India saw fraud losses exceeding 275 billion rupees during 2023. If you have been victimized, understand that you are not alone. I intend to walk you through the difficult process of money recovery from online scam incidents, offering actionable steps and discussing …
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Have you ever handed over your hard earned money, only to watch the company disappear as if it never existed? It happens a lot more than you think. I was floored when I learned that a Ministry of Consumer Affairs, Food and Public Distribution report shows a huge number of complaints in India regarding terrible service and …
Read more “What to Do When a Company Takes Advance Payment and Disappears”
Imagine clicking ‘buy now’ on that must have item, only to have it vanish into the digital ether after you finalize the purchase. I have been there. It is incredibly frustrating. A report from the Department of Consumer Affairs indicates that e commerce complaints spiked 25% in just two years. What should you do when you have paid …
Read more “Steps to Follow If You Pay Online but Never Receive the Product”
the tracking updates of a long awaited package, anticipation building with each scan, only to discover the contents are wrong, damaged beyond repair, or have simply disappeared into thin air. The statistics are quite alarming: over 440 million people in India are shopping online, according to Statista. This massive number also means a rise in …
Read more “How to Take Legal Action When You’re Cheated by an Online Seller”
Ever bought something that turned out to be a complete dud? I know the feeling. You anticipate a product performing as promised, not arriving defective or misrepresented. You are entitled to a fix, but navigating consumer redress in India can feel like an uphill battle. A report from the Department of Consumer Affairs reveals millions of consumer …
Read more “When to Approach the Consumer Court vs. When to Contact NCH”
almost 60% of consumers right here in India find themselves on the receiving end of some less than ethical business maneuvers. What is even more mind boggling is that next to nobody bothers with legal action. A Ministry of Consumer Affairs study back in 2023 made it crystal clear why so many consumer complaints get tossed out; …
You are beyond thrilled about snagging that new tech you have been eyeing, only to discover it is a complete dud. To add insult to injury, the seller ghosts you when you ask for a replacement. I have seen this situation unfold way too often. I came across a report from the Indian Department of Consumer Affairs …
Read more “What to Do if a Business Sends a Faulty Product and Refuses Replacement”
Did you know a staggering 40% of consumer complaints get tossed out? It is not because of some grand conspiracy, but rather because of easily avoidable errors. I was floored when I stumbled upon a 2023 report from the Department of Consumer Affairs. It turns out, simple slip ups such as missing paperwork or choosing the …
Read more “Mistakes Consumers Make When Filing a Complaint—and How to Avoid Them”
Ever feel like you have been duped? I know I have. And guess what? I am in good company. A study not long ago showed almost 70% of folks are unhappy with some product or service annually. That is huge. So, getting the hang of how to draft a consumer complaint correctly is vital. It …
Read more “How to Draft a Strong Consumer Complaint Letter (With Examples)”