No Guarantee Clauses

Are “No Guarantee” Clauses Valid Under Consumer Law?

You purchase a brand new gadget and it malfunctions practically out of the box. The retailer? They shrug, pointing to a nearly invisible “No Guarantee” buried deep within the fine print, trying to weasel their way out of any accountability. But can they even do that? A report from the Ministry of Consumer Affairs reveals a spike …

Legal Impact Of Missing Terms Conditions

Legal Impact of Missing or Incomplete Terms & Conditions

A jaw dropping 42% of online shoppers will abandon their purchase if they spot something they do not like in a company’s terms and conditions. This is not mere speculation; an Invesp study makes abundantly clear how crucial carefully written terms are for every business. Now, what is the fallout when those terms are nowhere to be …

Consumer Court Statement

How Consumer Courts Treat “Subject to Company Policy” Statements

Did you ever just gloss over the fine print at the bottom of a contract? A lot of people do. However, those seemingly insignificant phrases, especially ones like “Subject to Company Policy,” can actually have a massive impact on your rights as a customer. I remember reading a report from the Ministry of Consumer Affairs back in …

Liability Using Disclaimer Clauses

Can Businesses Escape Liability Using Disclaimer Clauses?

The Indian consumer landscape has shifted, revealing a worrying 20% surge in complaints over a mere five years. This escalation, detailed in a 2019 report by the Ministry of Consumer Affairs, exposes a growing trend: businesses attempting to evade accountability through cleverly constructed disclaimer clauses. The pivotal question: can they truly succeed? I will dissect the legal …

Penalty Clauses

Are Penalty Clauses Against Consumers Legally Enforceable?

Imagine discovering a hidden fee buried in the fine print after you have already signed a contract. It feels like a punch to the gut. I have seen countless consumers blindsided by these clauses, especially in India, where consumer protection laws are still developing. The Ministry of Consumer Affairs reported a shocking 20% increase in consumer complaints …

Consumer Rights Agreements

Consumer Rights When Agreements Are One-Sided

Did you know that nearly 40% of shoppers report feeling cornered into accepting terms and conditions they barely grasp? A 2023 report from the Federal Trade Commission reveals these agreements often contain clauses that heavily favor the business, leaving shoppers vulnerable. These documents, frequently dubbed consumer right agreements, demand a closer look. I have witnessed countless instances …

Contract Terms Contradict Advertisement

What Happens When Contract Terms Contradict Advertisements?

Ever feel like you have been lured into a deal by a flashy online ad, only to find yourself wrestling with a contract written in a language you barely understand? I know that feeling all too well. Digging around recently, I unearthed a 2019 report from the Ministry of Consumer Affairs, Food & Public Distribution. The …

Unfair Contract Clauses In India

Can Consumers Challenge Unfair Contract Clauses in India?

Get ready for a shock: although India has beefed up its consumer protection laws, many people do not realize they can challenge unfair terms in contracts. A Statista report indicates that only 47% of Indian residents regularly access the internet. That leaves a huge segment of the population in the dark about their consumer rights and how …

Is Consent Hidden in Fine Print Legally Valid?

A jaw dropping 99% of people merrily click “I agree” without so much as a fleeting glance at the terms. This statistic is horrifying. The question then becomes: can consent truly be considered legitimate when vital information is deliberately obscured within dense, convoluted legal documents? This issue carries even greater implications in India, where consumer awareness and …

Consumer Rights When Service Terms Are Changed Mid-Contract

Here is a scary statistic: almost 30% of Indian customers encounter nasty surprises buried in service agreements after they have signed up. It is comparable to enrolling in a gym, only to discover unexpected charges for towel usage. The National Consumer Helpline throws light on this growing problem in their latest report. It makes me angry …