complaint handling - consumerscomplaint.in

How to Take Legal Action When You’re Cheated by an Online Seller

by madanConsumer Complaint December 17, 2025December 17, 2025No Comments

the tracking updates of a long awaited package, anticipation building with each scan, only to discover the contents are wrong, damaged beyond repair, or have simply disappeared into thin air. The statistics are quite alarming: over 440 million people in India are shopping online, according to Statista. This massive number also means a rise in …

Psychological Impact Of Consumer Complaints

The Psychological Impact of Complaints on Consumers and How Businesses Can Address It

by madanConsumer Complaint December 11, 2025December 11, 2025No Comments

Imagine losing nearly three quarters of your clientele after a single slip up. It is a grim reality. Almost 70% of customers will bolt after just one bad service encounter. These complaints are more than just gripes; they are treasure troves of intel on your customers’ innermost thoughts. I have spent years decoding these complaint …