No Guarantee Clauses

Are “No Guarantee” Clauses Valid Under Consumer Law?

You purchase a brand new gadget and it malfunctions practically out of the box. The retailer? They shrug, pointing to a nearly invisible “No Guarantee” buried deep within the fine print, trying to weasel their way out of any accountability. But can they even do that? A report from the Ministry of Consumer Affairs reveals a spike …

Legal Impact Of Missing Terms Conditions

Legal Impact of Missing or Incomplete Terms & Conditions

A jaw dropping 42% of online shoppers will abandon their purchase if they spot something they do not like in a company’s terms and conditions. This is not mere speculation; an Invesp study makes abundantly clear how crucial carefully written terms are for every business. Now, what is the fallout when those terms are nowhere to be …

Consumer Court Statement

How Consumer Courts Treat “Subject to Company Policy” Statements

Did you ever just gloss over the fine print at the bottom of a contract? A lot of people do. However, those seemingly insignificant phrases, especially ones like “Subject to Company Policy,” can actually have a massive impact on your rights as a customer. I remember reading a report from the Ministry of Consumer Affairs back in …

Consumer Rights Agreements

Consumer Rights When Agreements Are One-Sided

Did you know that nearly 40% of shoppers report feeling cornered into accepting terms and conditions they barely grasp? A 2023 report from the Federal Trade Commission reveals these agreements often contain clauses that heavily favor the business, leaving shoppers vulnerable. These documents, frequently dubbed consumer right agreements, demand a closer look. I have witnessed countless instances …

File A Consumer Complaint In Edaakhil

How to Use E-Daakhil to File Consumer Complaints Online

Imagine finding out that nearly 70% of Indian consumers are unaware of their protections against unfair business practices. A 2021 Statista survey brought this significant gap to light. This lack of awareness, along with the often frustrating process of formally complaining, keeps many from taking action. Thankfully, the Indian government introduced a surprisingly simple solution: E-Daakhil. This …

Complaint Against Educational Institute

How to File a Complaint Against Educational Institutions for Excess Fees

Did you know some Indian colleges might be holding your diplomas hostage or shaking you down for extra cash? I recently stumbled across a UGC notification that exposes these truly awful practices. I completely understand how infuriating it can be if you are experiencing this. Let us walk through the steps to file a complaint against educational institute in …

Builder Delay Possession

Legal Steps to Take Against Builders Who Delay Possession

Imagine pouring your hard earned money into what should be your dream home, a haven promising years of joy, only to be met with endless delays. The frustration is overwhelming; it attacks your savings and your peace of mind. I recently came across a disturbing statistic: a 2021 report by PRS Legislative Research indicates that the Real …

Overbilling Complaint To Telecom

How to File a Complaint for Overbilling by Telecom Companies

Indian consumers are losing a ton of money, a veritable fortune annually, because of errors in their telecom bills. A 2023 report from the Department of Consumer Affairs shined a light on billing disputes as a major source of telecom complaints. The situation screams for action. I have seen the anger caused by made up charges and …

Dispute On Credit Card Transaction

How to Legally Dispute Unauthorized Credit Card Transactions

In 2022, scams cost Americans over $8.8 billion, as reported by the Federal Trade Commission (FTC). A large portion of that money vanished due to credit card shenanigans. That number should concern everyone. Consumers must learn how to challenge unauthorized charges and protect their money. I have been there. You are reviewing your statement and BAM, …

Food Delivery Apps Send Wrong Food

What to Do When Food Delivery Apps Send Wrong or Spoiled Orders

Ever felt that sinking feeling when your food delivery arrives, only to find it is completely wrong or looks like it has seen better days? You are not alone. A 2022 survey by LocalCircles revealed a staggering 47% of Indian customers had issues with online food orders. From missing items to serious quality concerns, these problems cause …