why do customers complain - consumerscomplaint.in

Demand Compensation On Defective Product

How to Legally Demand Compensation for Defective or Unsafe Products

by madanConsumer Complaint December 23, 2025December 23, 2025No Comments

I was floored when I saw the numbers: nearly 60% of all consumer complaints in India involve products that malfunction or services that fall short. That is staggering. It really makes you think about knowing your rights and pursuing compensation for defective products. A faulty or dangerous purchase can drain your bank account, cause real physical …

Psychological Impact Of Consumer Complaints

The Psychological Impact of Complaints on Consumers and How Businesses Can Address It

by madanConsumer Complaint December 11, 2025December 11, 2025No Comments

Imagine losing nearly three quarters of your clientele after a single slip up. It is a grim reality. Almost 70% of customers will bolt after just one bad service encounter. These complaints are more than just gripes; they are treasure troves of intel on your customers’ innermost thoughts. I have spent years decoding these complaint …